What Patients Want Part 1

When an adverse event occurs, the physician/patient relationship may be tested; the relationship may be maintained by conversations throughout the continuum of care. Patients and family members may be less likely to speculate that something is amiss if you meet this challenge head on instead of avoiding them.

Doug Wojcieszak is the founder of Sorry Works!–an organization focused on disclosure training and advocacy. In this video from 2014, Mr. Wojcieszak shares his own experience with adverse medical outcomes and reviews a case study involving the death of a patient.