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This online seminar is best viewed using the latest version of Edge, Chrome, Firefox, or Safari. You can also use devices such as the iPad, iPhone, Android phones, and Android tablets to view this website. A broadband internet connection, or high speed cellular data service, is optimal and your device must have the ability to play sound so you can hear the audio portion of the seminar

Note: As of August 2019, we are aware of an issue in IE 11 and Chrome where playback will not work on many systems with hardware acceleration enabled:

These issues do not affect all users of [Windows Chrome/IE/FF] browsers. You may be able to resolve them yourself by disabling hardware acceleration in your browser.

If you have ongoing issues not being able to play the videos, please try the troubleshooting tips at:

If you have technical questions about accessing our online seminar, please contact our Web Support team at 1-800-282-6242 ext. 7956 or Our goal is to ensure you are treated fairly.
Recommended Hardware

1 GHz processor

Intel Core i3 2GHz or faster processor

iPad, iPhone*
Android phone or tablet*

Recommended Browser
The latest version of Microsoft Edge, Google Chrome, Firefox, Brave, Opera, or Safari

Please Note:

This seminar may function on hardware or software that does not meet the recommendations above. While every effort has been taken to provide the best possible experience for you, older hardware and software may not offer an optimal user experience and certain features may be deprecated.

*Must be running an operating system currently supported by the device manufacturer